Returns

100% Satisfaction Guaranteed!

Not fully satisfied with your purchase? No sweat! We’re happy to provide you a full refund, credit or exchange. Here is our full Refunds and Returns policy:

  1. The item(s) you purchased are faulty, non-functioning, improperly functioning, broken, etc.
    1. Your item(s) is broken or faulty when you receive it. Please notify us within 36 hours via email and return your item(s) with THIS FORM (print and fill out, send with return) and we will provide a refund or exchange.
    2. Your item(s) breaks, stops functioning, or stops properly functioning over time of use, we have a one-year warranty guarantee:
      1. within the first three months of purchase, return your item(s) with THIS FORM (print and fill out, send with return) and we will offer you a refund or an exchange or;
      2. after 3 months of purchase, return your item(s) with THIS FORM (print and fill out, send with return) and we will provide an exchange.
  2. The item(s) is NOT broken or faulty but it’s not the correct order, you’ve changed your mind, or you’re simply not satisfied with the product, etc.
    1. Please notify us via email within 36 hours of delivery and return your item(s) with THIS FORM (print and fill out, send with return) within 30 days of delivery. Your non-faulty item(s) MUST meet the following criteria:
      1. The goods must be unused;
      2. The goods must be returned in original condition and packaging;
      3. Goods that are not heat sealed in the box are non-refundable and non-exchangeable;
      4. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable;
      5. The goods must be received back to us within 30 days of your delivery;
      6. Lingerie and items of clothing are non-refundable and non-exchangeable;
      7. Any discrepancies, damaged or faulty items need to be reported to us via email within 36 hours of being delivered (See above Condition 1.);
      8. If we suspect any of the goods have been used or any of the above conditions are not met, we reserve the right  to return the items back to you without refund or exchange.

Items returned as faulty, damaged, non-functional, or broken must be thoroughly cleaned first. We will not accept any item(s) returned to us that have not been properly cleaned nor will we resume responsibility for associated return shipping costs.

Please send returns to this address:

Drip’n Squirt Co.

PO Box 228

Hitchin

Herts

SG4 0WW