If you change your mind, we allow a 30-day return-period after delivery to return your item(s). Please ensure the following are met before returning your item(s): Please notify us via email within 36 hours of delivery and return your item(s) with THIS FORM (print and fill out, send with return) within 30 days of delivery. […]
If the item(s) you purchased are faulty, non-functioning, improperly functioning, broken, etc. please notify us within 36 hours of your received delivery via email and return your item(s) with THIS FORM (print and fill out, send with return) and we will provide a refund or exchange according to your request. If your item becomes defective […]
Please notify us via email within 36 hours of delivery and return your item(s) with THIS FORM (print and fill out, send with return) within 30 days of delivery. Please ensure the following conditions are met before returning to our return address: The goods must be unused; The goods must be returned in original condition […]
Please email us or chat with us if you have any concerns regarding the status of your order. Contact Us Here. Please note that deliveries vary depending on your country’s location. We ship all orders out of our UK warehouse and delivery can take up to 7 days. If your order was recently placed and […]
Yes. We only use shipping / delivery services with end-to-end tracking. You will receive a tracking number when you place your order. Use your tracking order to check the status of your delivery. Please note that delivery times vary depending on world location. For more details, check out our Shipping & Deliveries page. We use […]
You can purchase on our site without creating a customer account. You will be prompted to enter in your billing and delivery details at the checkout page.
At the top right hand corner of the homepage (or any page on our website), you’ll see the “My Account” icon. Click on the icon and enter in your login credentials. If you’ve forgotten your password, you can click “Forgot your password?” where you’ll be prompted further.
You can easily create a customer account if you click on the “My Account” icon at the top right hand corner of the homepage (or any web page on our site) or you can choose to create an account during checkout where you’ll be prompted to. Creating a customer account is not mandatory and you […]
We developed our website with ease-of-use as our top priority. Step 1. Simply browse items and select those that you are interested in. From each product page, just “add to cart”. Step 2. When you’re ready to checkout your cart, you’ll find the cart icon at the top right hand corner of the web-page. Click […]
Easy. Just log in to your customer account online (click here to go to customer portal) and click on your order to check the status of your order/delivery. From there, just click the order tracking number link to find out your order’s ETA. Alternatively, you can check your order confirmation email and click on the […]