Delivery Policy

We respect your privacy and discretion therefore all orders are shipped in a discreet brown box with absolutely no indication as to its contents. Orders are sent via Royal Mail or DPD (Dynamic Parcel Distribution) Courrier, depending on the size and weight of shipment.

UK ORDERS: We ship via Royal Mail Tracked48 Delivery service for all orders up to 2 kg and via DPD Courrier for all orders between 2 kg and 30 kg.

  • Royal Mail Tracked48
    • End-to-end tracking (you will receive a tracking number)
    • 2-3 working days delivery time
    • Service is insured and requires a signature
  • DPD Courrier
    • End-to-end tracking (you will receive a tracking number)
    • 2-8 working days delivery time
    • Service is insured and requires a signature

INTERNATIONAL ORDERS: (countries outside the UK): We ship via Royal Mail International Airsure for all orders under 2 kg and via DPD Courrier for all orders between 2 kg and 30 kg.

  • Royal Mail International Airsure
    • End-to-end tracking (you will receive a tracking number)
    • 3-7 working days delivery time
  • DPD Courrier
    • End-to-end tracking (you will receive a tracking number)
    • 2-8 working days delivery time

Need your order fast? We can absolutely ship out your order via DPD Express Next Day

Not home? Missed a delivery? Royal Mail will keep your parcel at a local depot for 7 days enabling you to pick it up there. After 7 days, the parcel will be returned to us. DPD Courier will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us.